Shipping + Returns


Shipping

 

Orders will be shipped within 1- 3 business days of the purchase date.

Once an order has shipped, an email will be sent with the tracking number and all additional information.

PENELOPE IRENE is not responsible for items that are lost or damaged in shipment. Once the item is shipped, it is then the responsibility of USPS and further action will need to be resolved with local post/USPS facilities.

Insurance may be purchased for any order upon request.

In addition, PENELOPE IRENE reserves the right to cancel or decline any such orders. If a cancelled purchase has already been charged to the customer’s credit card, a refund will be issued within 7 days. PENELOPE IRENE reserves the right to modify any information on this site at any time without notice.



Returns

 

Items from PENELOPE IRENE are hand curated, offering rarity and uniqueness to each item individually. We hope you understand that vintage items may have slight imperfections due to age. We will be sure to list any blemishes in items through description and photographs. All items are final sale.